FAQs

What you need to know

We accepts payment by:

Bike Rentals

Need help?

Need help! Call +1 604 932 2967

Or send us an email.

How do I pay?

Paypal

Credit Card via Paypal

  • Paypal enables anyone with an email address to send & receive payments online.
  • For one off paypal payments with a Credit card you do not have to sign up for paypal, it is as easy as a normal online credit card purchase.
  • We accept Visa, MasterCard, American Express and Diners Club.
  • If you join Paypal you can use your credit card or debit card to make payments to our email address.
  • For more information go to www.paypal.com

Phone Order

We understand that paying online can be a little daunting for some people, and we are happy for you to place your order without payment and we will call you back to complete the purchase.

Once your order is placed to get it processed faster you can call on:

  • Local Phone calls (BC,Canada): 6049322967
  • International: +16049322967

In-store Pickup

If you choose to pickup in store will reimburse your shipping costs.


Shipping

Shipping outside Canada

This information is being updated. Stay posted.

Warranties

Please email warranty@evolutionwhistler.com for all warranties and issues.


Bike Rental

What do I need to rent a Bike?

You need your ID a Credit Card.

Evolution opens at 10 am daily (9:45 on weekends). If you are going to be later than 11am on your first day of rental, please call or email the shop that morning to let us know: 604-932-2967 / shop@evolutionwhistler.com . If we do not see you by 11am and have not heard from you, we will try the phone number that you left with us. (Please double check that the number on your booking reservation listed below is your mobile number; email us with your mobile number if that number is not your mobile phone number -thank you.) If we do not make contact you, your reservation may be void if there are people on the wait list.

Evolution is located between the main Village Square (Grocery Store, Liquor Store, Citta’s) and the Conference Centre.

Please bring a credit card and ID or a passport to be left at the shop while you have our rental bike. Bikes must be returned each evening by 8pm for storage and tuning. Please rinse bikes at the wash station at the bottom of the Bike Park before returning them each evening. Bikes can also be stored at Evolution while you are taking a break (i.e.: for lunch, or a mid day break at the beach!).

If you have pedals that you would like to ride with, please bring them along and we can put them on any bike you are renting. Remember to bring your riding shoes, gloves and any other gear your ride with. Swapping brakes from left to right is no problem and can be done the morning of your rental (usually a concern for people from Aus, NZ, UK and MX riders).

How do I reserve a Bike Rental?

View our Rental Fleet and make an online Booking.

If you have any other questions please email us on rentals@evolutionwhistler.com


Contact us if you need to know anything else!