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Meet The crew

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Jenine

At 21, Jenine wrote the business plan for a bike and snowboard shop after teaching skiing and snowboard racing in Japan. On July 1st 1995, Jenine opened Evolution Whistler! As Whistler grows and continues to evolve, Jenine's excitement for riding down mountains is as wild as ever and helping others to enjoy the mountains brings her the most joy.

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Trevor

The lesser spotted mountain leopard has more in common with Trevor than you can imagine. Moving through the mountains with speed and grace, any photographic evidence of this mysterious creature is hard to capture without significant effort. Trevor is also a walking encyclopaedia  when it comes to anything snowboard and bike related.

 

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Maddie

It makes a lot of sense that this down to earth, talented, intelligent, happy human grew up in the Kootenies, in a family with roots in Whistler. We are super lucky to have Maddie in the crew -, you will understand what i mean when you meet her in the shop!

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Sammy G

It's ya boy! Whistler's next top model, The Fresh Prince of Big Air, Sammy G. Hailing from the cycling capitol of the UK Bristol, Sammy has the perfect mix of technical knowledge and be able to go #FullSend on two wheels. Best served with a cold beer and DnB music.

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Alex

We were thrilled that Alex decided to take a break from being a Physiotherapist in the UK and spend a couple of years with us in Whistler!!

Alex loves being in Whistler and in the mountains. His smile is infectious and his authentic passion for helping others matches Evolution's style perfectly.

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Ross

Ross is a perfect example of the Evolution vibe: absolutely keen to help anyone and everyone have the best experience possible! Keeping it fresh, he's also the man behind all our online media. A true chameleon of the the mountain, effortlessly changing between snowboards, skis and bikes.

WORKSHOP CREW

James

Part shaman, part expert mechanic. James' experience runs deep with over 20 years experience within the bike industry. James personifies the store spirit of having fun when ever you're riding the mountain. He is always down to help customers get the best out of their gear, wether that's servicing, or lending his knowledge with bikes and snowboards.

Liam

Liam is a true swiss army knife amongst our workshop crew. A talented photographer working with many athletes and companies within the bike industry, Liam is also an expert mechanic. Methodical, and organised, his work bench has been photographed by both Jenine & Trevor! and his customer service embodies true Canadian hospitality.

Atsu

Atsu is our bike ninja. Calm and collected, he is a superb mechanic. Originally from Japan, he moved to Whistler for the love of mountain biking. He is also our in-store guru when if comes to all things disc golf. You can find Atsu honing his lines at Lost Lake Disc Golf course!

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Matt

We were stoked to welcome Matt and his non-stop knowledge to the shop as a mechanic and sales Crew member. Matt has many years experience in the industry and also many other industries! Matt is also an incredible photographer and has an amazing eye for animal and scenery images. 

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Alex

Alex has spent 7 years in the army as a helicopter mechanic way up north in Darwin, Australia.  Having no mountains made Alex determined to get over to Canada for a change. Now he's moved to Whistler after living and working at Silverstar ski resort. He's also addicted to snowboarding, likes pina coladas and getting caught in the rain.

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Jack

Jack had over 7 years experience working as a mechanic in Colorado prior to joining our crew in 2022. We are stoked to have Jack and his experience...not only because he can reach the parts on the top shelves without a ladder! :) 

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Pat

We were stoked that Pat finally made it to Evolution - we had been chatting with Pat to come and work for us for two years after he worked with one of past excellent mechanics in New Zealand :) You will recognize this radically stylish dude by his vest and cool aura! 

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NOW SEEKING
A SERVICE SHOP MANAGER FOR 2023

Evolution Whistler is a local and independently owned retail, rental and service shop specializing in performance mountain bicycles – as well as snowboards in the winter months. We are currently recruiting for a Bicycle Service Shop for our busy service and high performance rental shop and store in the heart of Whistler village, British Columbia. Evolution Whistler has been representing the core side of mountain biking for the Whistler locals and tourists since 1995. Our moto is to continue to represent the core, competent, knowledgeable side of mountain biking in the town that is truly the world’s MTB Mecca.

Job details:

  • Bicycle Service Shop Supervisor

  • Wage: $34.00/hour

  • Benefits: Whistler Blackcomb Bike Park pass and Whistler Blackcomb Winter Season pass; RRSP savings matching up to $100/mo; yearly signing bonus of $500 plus RRSP bonus contribution match of $250.

  • Schedule: 40 hours per week

  • Year-round, ongoing position

  • Business address and location of employment: 8-4122 Village Green, Whistler, British Columbia, V8E 1G9

  • Business Contact: Owner, Jenine Schramm 604-905-9873, info@evolutionwhistler.com, Store contact: 604-932-2967

  • Language of work: English

 

Job duties:

  • Supervise, coordinate, schedule and assign duties to the service shop mechanics; 

  • Collaborate and communicate with the other Service Shop Supervisor (two total supervisors), Service Shop Manager and Retail Shop Manager to oversee and adjust shop procedures and standards. Collaborate on improving and maintaining procedures to maximise service output and the quality of service completion

  • Provide expert technical knowledge & service skills of all components of current DH, Enduro and Trail bikes for all of the mechanics working under you and be able to teach the skills of repairing and replacing ALL components of all types of mountain bikes to the mechanics throughout each work day

  • Provide clear procedures on tuning, repairing and maintaining our performance DH MTB fleet and supervise the mechanics executing the rental fleet service. 

  • Inspect the mechanics’ work throughout the day to ensure our service standards are upheld at all times

  • Understand the consistency of our high standards is not only imperative to our business, but also to the lives and well-being of our customers riding the bicycles we service

  • Resolve any customer conflicts that arise from servicing bicycles in our service shop

  • Maintain our deep inventory of components for servicing bicycles by running weekly inventory reports, counts and placing weekly orders to maintain the inventory levels. Collaborate with the other other service shop supervisor and service shop manager to find distributors of parts and tools required by the service shop.

  • Complete warranties for components which have been deemed warranty by our service shop procedures

  • Complete service job write-ups under customer files as well as supervise the mechanics entering service job write-ups

  • Perform open and close procedures including watching over the fleet of performance mountain bikes and our customers’ high performance bicycles as they are locked properly in our racks daily.

  • Organize each day’s service job priorities in the morning and throughout every work day

  • Recommend actions to improve shop procedures

  • Assist with the recruitment of new staff;

  • Set a positive example for the service shop mechanics to follow regarding customer service, organization and complete and competent procedure execution;

  • In the winter months also supervise and perform set-up and servicing of snowboards (Exclusively supervising service of mountain bikes from March 15~ Nov 15, and supervising service of both bicycles and snow equipment for 4 months)

  • Respond to service shop emails throughout each day.

 

Requirements:

  • Prior experience as a bicycle mechanic – minimum 4 years

  • Prior experience in supervision of employees - minimum 6 months

  • Excellent technical knowledge of current DH, Enduro and Trail bikes and components and the servicing and repair of all bicycle components

  • Ability to teach service skills including: building and truing wheels; complete tear down and rebuild of Fox and RockShox forks including dampers and chargers; replacing headset, hub and frame bearings; complete tear down and re-build of pressurized rear shocks

  • Technical understanding of Snowboard equipment and gear

  • Proper grammar for composing emails to customers.

  • Be able to set a good example of being organized, a good listener, and a kind, friendly and knowledgeable customer service provider.

 

 

How to apply: 

Interested applicants can send their cover letter and resume by email to info@evolutionwhistler.com or by mail to our business address given above.

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NOW SEEKING PERFORMANCE DH MOUNTABIN BIKE MECHANICS FOR 2023

Evolution Whistler is a local and independently owned retail, rental and service shop specializing in performance mountain bicycles – as well as snowboards in the winter months. We are currently recruiting for Bicycle Mechanic for our busy service and high performance rental shop in the heart of Whistler village, British Columbia. Evolution Whistler has been representing the core side of mountain biking for the Whistler locals and tourists since 1995. Our moto is to continue to represent the core, competent, knowledgeable side of mountain biking in the town that is truly the world’s MTB Mecca.

 

Job details:

  • Bicycle Mechanic 

  • Wage: $22.00/hour

  • Schedule: 40 hours per week

  • Year-round, ongoing position

  • Business address and location of employment: 8-4122 Village Green, Whistler, British Columbia, V8E 1G9

  • Business Contact: Owner, Jenine Schramm 604-905-9873, info@evolutionwhistler.com, Store contact: 604-932-2967

  • Language of work: English

 

Job duties:

  • Diagnose, service, repair and replace all components of high performance DH mountain bikes, as well as high performance Trail bikes and basic service of all other types of bikes

  • Specific skills required: building & truing wheels; tear-down and rebuild of Fox and RS front suspension including dampers and chargers; Rear air shock tear-down and re-build (Rear coil service skill will be taught); headset, hub and frame bearing replacement

  • Work efficiently under time restrictions

  • Work well in a team: work together with other mechanics to solve difficult diagnosis issues when they arise

  • Understand the consistency of our high standards is not only imperative to our business, but also to the lives and well-being of our customers riding the bicycles we service

  • Complete service job write-ups under customer files and be able to describe your service in detail

  • Greet and speak with customers regarding their bicycle issues and service requests. Fill out job cards and perform quick, general time and cost estimates for the customer

  • In the winter months also perform set-up and servicing of snowboards 

Requirements:

  • Prior experience as a performance DH bike mechanic – minimum 1.5 years, 2 bike seasons

  • Prior experience in customer service - minimum 6 months

  • Technical knowledge of current DH, Enduro and Trail bikes and components and the servicing and repair of all bicycle components

  • Technical understanding of Snowboard equipment and gear

  • Proper grammar for composing emails to customers.

 

 

How to apply: 

Interested applicants can send their cover letter and resume by email to info@evolutionwhistler.com or by mail to our business address given above.

We thank all interested applicants however only those selected for an interview will be contacted. Please no drop ins or phone calls.

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