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Meet The crew

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Jenine

At 21, Jenine wrote the business plan for a bike and snowboard shop after teaching skiing and snowboard racing in Japan. On July 1st 1995, Jenine opened Evolution Whistler! As Whistler grows and continues to evolve, Jenine's excitement for riding down mountains is as wild as ever and helping others to enjoy the mountains brings her the most joy.

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Trevor

The lesser spotted mountain leopard has more in common with Trevor than you can imagine. Moving through the mountains with speed and grace, any photographic evidence of this mysterious creature is hard to capture without significant effort. Trevor is also a walking encyclopaedia  when it comes to anything snowboard and bike related.

 

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Maddie

It makes a lot of sense that this down to earth, talented, intelligent, happy human grew up in the Kootenies, in a family with roots in Whistler. We are super lucky to have Maddie in the crew -, you will understand what i mean when you meet her in the shop!

PS: Also find Maddie teaching dance classes at Align! 

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Sammy G

It's ya boy! Whistler's next top model, The Fresh Prince of Big Air, Sammy G. Hailing from the cycling capitol of the UK Bristol, Sammy has the perfect mix of technical knowledge and be able to go #FullSend on two wheels. Best served with a cold beer and DnB music.

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Alex

We were thrilled that Alex decided to take a break from being a Physiotherapist in the UK and spend a couple of years with us in Whistler!!

Alex loves being in Whistler and in the mountains. His smile is infectious and his authentic passion for helping others matches Evolution's style perfectly.

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Ross

Ross is a perfect example of the Evolution vibe: absolutely keen to help anyone and everyone have the best experience possible! Keeping it fresh, he's also the man behind all our online media. A true chameleon of the the mountain, effortlessly changing between snowboards, skis and bikes.

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Ellie

Wow are we lucky that Ellie found us when she was looking for business to apply to before she left her home country in 2022. The fresh Architecture graduate recognized a group of people she could relate to when she checked our our website. Ellie brings happiness, energy and years of bicycle & snowboard experience and knowledge to the Evolution Crew!!

Lucky us!!

WORKSHOP CREW

James

Our Lead Mechanic, James is part shaman, part expert mechanic. James' experience runs deep with over 20 years experience within the bike industry. James personifies the store spirit of having fun at work and in the forests - you may even hear him singing! James is always down to help customers receive the best performance out of their gear through servicing, lending his knowledge of bikes and snowboards, and elevating all of the Crew Members' technical knowledge and skills.

Atsu

Atsu is our bike ninja. Calm and collected, he is a superb mechanic. Originally from Japan, he moved to Whistler for the love of mountain biking. He is also our in-store guru when if comes to all things disc golf. You can find Atsu honing his lines at Lost Lake Disc Golf course!

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We were stoked to have Matt and his non-stop knowledge in the shop as a Mechanic and Sales Crew member. Matt has many years experience in the industry and also many other industries! Matt is also an incredible photographer and has an amazing eye for animal and scenery images (which is also why the images on our website and on our shop windows are fantastic!)

Matt

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Jack

Jack had over 7 years experience working as a mechanic in Colorado prior to joining our summer mechanic crew in 2022. We are stoked to have Jack and his experience...not only because he can reach the parts on the top shelves without a ladder! :) 

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Sammy B

Sammy B is back! We are lucky to have Sam back in the shop as Mechanic again for summer 2023! After Sam completed his Mechanical Engineering degree in the UK he headed to Whistler to service bikes at Evolution Whistler in the summer of 2018! Sammy worked with us for two summers before trying out other options in his engineering field, but has ultimately returned the great company of work mates at Evolution for the summer of 2023!

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Aidan

Aidan is calm and thoughtful - very much the style of mechanic you would like working on your high performance rig!! Aidan is recognizable by his non-accent at the shop  - as he is our ONLY Canadian in the Service Shop! We are stoked to have you Aidan! And we know the shop in NZ will be stoked to have you again for their next season too! 

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NOW SEEKING
A SERVICE SHOP SUPERVISOR FOR 2023

Evolution Whistler is a local and independently owned retail, rental and service shop specializing in performance mountain bicycles – as well as snowboards in the winter months. We are currently recruiting for a second Bicycle Service Shop Supervisor & Lead Mechanic for our busy service and high performance rental shop and store in the heart of Whistler village, British Columbia. Evolution Whistler has been representing the core side of mountain biking for the Whistler locals and tourists since 1995. Our motto is to continue to represent the core, competent, knowledgeable side of mountain biking in the town that is truly the world’s MTB Mecca by helping riders have the best experience possible in the mountains.

Job details:

  • Bicycle Service Shop Supervisor

  • Wage: $34.00/hour

  • Benefits: Whistler Blackcomb Bike Park pass and Whistler Blackcomb Winter Season pass; RRSP savings matching up to $100/mo; yearly signing bonus of $500 plus yearly additional RRSP bonus contribution match of $250.

  • Schedule: 40 hours per week

  • Year-round, ongoing position

  • Business address and location of employment: 8-4122 Village Green, Whistler, British Columbia, V8E 1G9

  • Business Contact: Owner, Jenine Schramm 604-905-9873, info@evolutionwhistler.com, Store contact: 604-932-2967

  • Language of work: English

 

Job duties:

  • Supervise, coordinate, schedule and assign duties to the service shop mechanics; 

  • Collaborate and communicate with the other Service Shop Supervisor (two total supervisors), Service Shop Manager and Retail Shop Manager to oversee and adjust shop procedures and standards. Collaborate on improving and maintaining procedures to maximise service output and the quality of service completion

  • Provide expert technical knowledge & service skills of all components of current DH, Enduro and Trail bikes for all of the mechanics working under you and be able to teach the skills of repairing and replacing ALL components of all types of mountain bikes to the mechanics throughout each work day

  • Provide clear procedures on tuning, repairing and maintaining our performance DH MTB fleet and supervise the mechanics executing the rental fleet service. 

  • Inspect the mechanics’ work throughout the day to ensure our service standards are upheld at all times

  • Understand the consistency of our high standards is not only imperative to our business, but also to the lives and well-being of our customers riding the bicycles we service

  • Resolve any customer conflicts that arise from servicing bicycles in our service shop

  • Maintain our deep inventory of components for servicing bicycles by running weekly inventory reports, counts and placing weekly orders to maintain the inventory levels. Collaborate with the other other service shop supervisor and service shop manager to find distributors of parts and tools required by the service shop.

  • Complete warranties for components which have been deemed warranty by our service shop procedures

  • Complete service job write-ups under customer files as well as supervise the mechanics entering service job write-ups

  • Perform open and close procedures including watching over the fleet of performance mountain bikes and our customers’ high performance bicycles as they are locked properly in our racks daily.

  • Organize each day’s service job priorities in the morning and throughout every work day

  • Recommend actions to improve shop procedures

  • Assist with the recruitment of new staff;

  • Set a positive example for the service shop mechanics to follow regarding customer service, organization and complete and competent procedure execution;

  • In the winter months also supervise and perform set-up and servicing of snowboards (Exclusively supervising service of mountain bikes from March 15~ Nov 15, and supervising service of both bicycles and snow equipment for 4 months)

  • Respond to service shop emails throughout each day.

 

Requirements:

  • Prior experience as a bicycle mechanic – minimum 4 years

  • Prior experience in supervision of employees - minimum 6 months

  • Excellent technical knowledge of current DH, Enduro and Trail bikes and components and the servicing and repair of all bicycle components

  • Ability to teach service skills including: building and truing wheels; complete tear down and rebuild of Fox and RockShox forks including dampers and chargers; replacing headset, hub and frame bearings; complete tear down and re-build of pressurized rear shocks

  • Technical understanding of Snowboard equipment and gear

  • Proper grammar for composing emails to customers.

  • Be able to set a good example of being organized, a good listener, and a kind, friendly and knowledgeable customer service provider.

 

 

How to apply: 

Interested applicants can send their cover letter and resume by email to info@evolutionwhistler.com or by mail to our business address given above.

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NOW SEEKING PERFORMANCE DH MOUNTABIN BIKE MECHANICS FOR 2023

Evolution Whistler is a local and independently owned retail, rental and service shop specializing in performance mountain bicycles – as well as snowboards in the winter months. We are currently recruiting for a full time-year round experienced Bicycle Mechanic for our busy service and high performance rental shop in the heart of Whistler Village, British Columbia. Evolution Whistler has been representing the core  and performance side of mountain biking for the Whistler locals and tourists since 1995. Our motto is to continue to represent the core, competent, knowledgeable side of mountain biking in the town that is truly the world’s MTB Mecca by helping riders have the best experience possible in Whistler.

 

Job details:

  • Bicycle Mechanic 

  • Wage: $22.00/hour

  • Benefits: Whistler Blackcomb Bike Park season pass for full time

  • Schedule: 40 hours per week

  • Year-round, ongoing position

  • Business address and location of employment: 8-4122 Village Green, Whistler, British Columbia, V8E 1G9

  • Business Contact: Owner, Jenine Schramm 604-905-9873, info@evolutionwhistler.com, Store contact: 604-932-2967

  • Language of work: English

 

Job duties:

  • Diagnose, service, repair and replace all components of high performance DH mountain bikes, as well as high performance Trail bikes and basic service of all other types of bikes

  • Specific skills required: building & truing wheels; tear-down and rebuild of Fox and RS front suspension including dampers and chargers; Rear air shock tear-down and re-build (Rear coil service skill will be taught); headset, hub and frame bearing replacement

  • Work efficiently under time restrictions

  • Work well in a team: work together with other mechanics to solve difficult diagnosis issues when they arise

  • Understand the consistency of our high standards is not only imperative to our business, but also to the lives and well-being of our customers riding the bicycles we service

  • Complete service job write-ups under customer files and be able to describe your service in detail

  • Greet and speak with customers regarding their bicycle issues and service requests. Fill out job cards and perform quick, general time and cost estimates for the customer

  • In the winter months also perform set-up and servicing of snowboards 

Requirements:

  • Prior experience as a performance DH bike mechanic – minimum 1.5 years, 2 bike seasons in a service shop

  • Prior experience in customer service - minimum 6 months

  • Technical knowledge of current DH, Enduro and Trail bikes and components and the servicing and repair of all bicycle components

  • Technical understanding of Snowboard equipment and gear

  • Proper grammar for composing emails to customers and completing service reports for customer files.

 

 

How to apply: 

Interested applicants can send their cover letter and resume by email to info@evolutionwhistler.com 

We thank all interested applicants however only those selected for an interview will be contacted. 

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